Calligraphy FAQ

Why should i pick you?

I’ve been a bride on a budget before. I know what it is like to struggle in finding the right fit, but also someone affordable. I’m open to curating and customizing services based on your needs and what you can afford. I believe in flexibility because everyone is different. Further to that, I believe in being more than just your photographer and/or calligrapher. I want to help you as you plan your event or wedding, or even if you’re just starting out and need to brand yourself. I believe in community and relationships and want to harness those things through our work together.

What is your style?

Classic, timeless romantic, and a hint of moodiness. Though, quite honestly, I haven’t settled on a niche because each client is unique, and while I have some pre-made pieces available, I offer custom work and curate art based on your needs.

why should I opt for Calligraphy for my event?

If you're like me, you've probably spent quite a deal of time creating a Pinterest for your event, and then planning out everything else you need to execute. Choosing me to calligraphy certain pieces for your special day, will help to allievate and relieve you of some small stresses. For weddings, I believe invitations set the tone for your special day. I like to work my magic and add a touch of beauty for all the little impressions you want to make along the way, from signages to place cards, to menus and table numbers.

Why should I opt for Calligraphy pieces for my home?

Your home is your special place. It is a reflection of you and your family. I believe your art work should be just as unique as you are. It is an honour for me to curate one-of-a-kind, personalized pieces for you. From Portrait Illustrations to custom handwritten quotes, why not get something specific to you and your loved ones?

What is your turn around time?

There is no short answer, as this is all highly dependent on the volume and depth of what you require. A friendly reminder that I am only one person and operate both Calligraphy and Photography. Everything is typically completed on a first come, first serve basis. I do suggest that you inquire with me, so I can give you an honest estimate of timeline based on your needs. The more information you can provide me initially, the better the estimate will be. Please feel free to fill out my contact form, or send me an email at jenjoycestudio@gmail.com.

How should I send my address or guest list?

After I receive your order, I will reach out with a template for you to fill out and send back to me. If you prefer to send your own, I do require a typed list, as anything handed to me can get lost or damaged. EXCEL or WORD format is preferred. For Seating Charts, please ensure you alphabetize last name. I am happy to assist with formatting and alphabetizing if you are running short of time, for a flat rate fee of $25.00. *PLEASE ENSURE YOU PROOFREAD PRIOR TO SUBMITTING YOUR LISTS* This is a big one! I am very meticulous and will always do my best to get the details right, but once something is done, there are additional fees for revisions.

What if I need to make revisions?

Again- I cannot stress this enough. Always proofread your submissions. Have a second and even third person run through your lists. While some products include a certain amount of revisions at no additional cost, extra additions or revisions will incur a fee. The fee will be billed to you through a separate invoice and must be paid before I release the finished products to you. Typically there is a minimum set up fee of $20, plus $1.00 per each additional change/addition.

What happens to my list after you send the products?

Once I'm finished, I ensure to shred my lists and delete any email correspondence.

Do you offer refunds or exchanges?

Due to the custom nature of my work, I do not offer refunds or exchanges. With hand lettering, it is common for there to be variances in the spacing, size and style of letters. As calligraphy is an art, no two handwritten pieces can be identical. The same applies to colour variances. There will inevitably be slight variations between the colours of the printed product and the colour as represented on your display screen. Orders must be reviewed within 48 hours of delivery. If within 48 hours of delivery, and at my sole discretion, reasonable requests for revision will be considered. Any errors made on my end, I will happily fix at no charge.

How does pick up and delivery work of supplies and finished products?

It is preferred that the client delivers and picks up their order, or, uses Canada Post, UPS, FedEx or USPS. When packaging your project, be sure it is wrapped in some way to prevent any water or handling damage that could occur.


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Have some more questions for me? Not quite seeing what you're looking for? No problem, simply send me an email.